Small Business Starter Package

TERMS AND CONDITIONS

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The Website Layout

Homepage:
The Homepage is an introduction to your website and your business/hobby. This should include a description of approximately 250 words, promotional photography and/or company logo, for example. We will also build in consistant links to the remaining pages.

The text:
Either supplied in current promotional material by post or sent by email. Web Design Newcastle will only retype this information for an additional hourly fee — for reasons of speed and accuracy we prefer text to be supplied digitally via email or CD as either a Word document or (preferably) plain text.

NB: Web Design Newcastle do not take responsibility for any typing errors; while we will proof-read the site, it is the client's responsibility to send any corrections to us via email or post in the formats outlined above.

If you are unsure or inexperienced at concise descriptive writing, Web Design Newcastle can offer a copywriting service at a cost of £40 per 250 words.

The photography:
Promotional photographs (1-5 per page) can illustrate your products, services or premises and add interest to your website. These can be either existing promotional material or supplied as standard photographs. Photos can also be supplied via email or CD in a variety of formats, which we will discuss with you as required. Images can be purchased at extra cost from a stock image suplplier, or photographed by Web Design Newcastle.

NB: Web Design Newcastle cannot take responsibility for the quality of photographs supplied by the client. If photos or brochures are supplied, we will advise the client if the images will not scan to a reasonable quality.

It is the responsibility of the client to obtain any permission required to use any photographs on their website. Copyright laws still apply to the Internet.

Contact Form:
The contact form allows you to collect valuable details on your customers and their requests. It will contain the following fields: name, email address, any other comments. More fields can be added at mutual agreement. This information will be forwarded to the client's email account, after which it is the responsibility of the client to store this information. We can include a 'thank you' message that will be presented to the user (in the form of a web page) once their information has been successfully sent.

Internal pages:
Use these to give more details on your goods, services, location and really sell your company to its target audience. These can contain information from your existing promotional material, or can be written and submitted by the client, containing a maximum of 5 photographs per page and 300 words per page. Please be aware that copyright laws still apply to the Internet, and it remains the responsibility of the client to obtain the required permissions, to use any images, trademarks, logos etc. on their website.

Website hosting:
This is where your website is actually physically kept. It is similar to the way in which your files are stored on your own office or home computer, but on a special fast computer which can be accessed from all around the world.

NB: Although you are unlikely to be affected, please be aware that there are restrictions on the amount of storage and data transfer with any hosting agreement.

For those with the technical knowledge 20MB storage space per domain and 200MB data transfer (bandwidth) each month per domain. For those to whom that seems like impenetrable jargon, don't worry, we will look after it for you — if required, we offer you the ability to purchase more bandwidth or storage space at very reasonable cost — however, should you regularly exceed your allotted quota and fail to upgrade, it may be necessary to suspend your hosting until this can be resolved. (Prices as of 24/4/03: Data Transfer at just 2p per MB per month in 500MB blocks; extra 20MB of Webspace at £24 per year.)

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PDF CONTRACT